How do your visitors react to errors on your website? Are you losing customers because of bad error experiences?
What is the difference between a technical error and a broken experience? How do you handle broken experiences?
What do you need to do to keep people on your website after they've reached a not found error?
Should you ask visitors to report errors on your website? Find out what is wrong with this idea and why NOT to do it on your website.
What stats do you need to know about your website's errors?
When it comes to errors on your website, what really matters is how people perceive those errors.
Technology will break. Errors will happen. What can you do to prevent losing customers? You need to make those errors less frustrating and confusing. Find out how.
How did a redesign cause 404 errors and cost a company customers?